7. Warranty and complaints, liability
7.1. The warranty rights of our customer presuppose that he has carried out received goods checking and fulfilled his obligation to give notice of defects. A notice of defect must be sent in writing within seven days of receiving the goods.
7.2 In the event of a justified and prompt notice of defect, we shall take back the defective item and supply a replacement, or we are also entitled to improve the item.
7.3 The customer must immediately give us the opportunity to confirm the defect, and must particularly make the goods that are the subject of the complaint or samples thereof available on request. Otherwise all defect claims shall be null and void.
7.4 No warranty is accepted for damage for which we are not responsible, particularly not for transport damage, incorrect handling or incorrect storage.
7.5 Unless otherwise specified in the following, further claims from our customer for any legal reason whatsoever are ruled out. We are therefore not liable for damage which has not been made to the subject of the delivery itself; in particular, we are not liable for loss of profit, consequential damage or other damage to the assets of our customer, or for costs and damages which are asserted against our customer by third parties. This does not apply in the event of malice or gross negligence.
7.6 The warranty period is 12 months, calculated from the transfer of risk. This deadline also applies to compensation claims for damage that has occurred as a result of a defect, provided that no claims are made for non-permissible actions.